MyBuilder Privacy Policy

Last Updated: December 12, 2024

1. Introduction

MyBuildr Marketing Inc. ("MyBuildr," "we," "us," or "our"), located at 48 Webb Circle, Haliburton, Ontario K0M1S0, Canada, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website builder platform, AI-powered tools, and related services (collectively, the "Services").

2. Information We Collect

2.1 Information You Provide

We collect information that you voluntarily provide when using our Services, including:

  • Account registration information (name, email, phone number, address)
  • Billing information (processed securely through Stripe)
  • Business information (company name, website details)
  • Content you upload to your website
  • AI tool inputs and prompts
  • Communications with our support team
  • Survey responses and feedback

2.2 Information Automatically Collected

We automatically collect certain information when you use our Services:

  • Device information (IP address, browser type, operating system)
  • Usage data (pages visited, features used, time spent)
  • Location data (based on IP address)
  • Log files and performance data
  • AI interaction data
  • Cookies and similar tracking technologies

2.3 Information From Third Parties

We may receive information about you from:

  • Third-party integrations (Duda CMS)
  • OpenAI (ChatGPT 4) services
  • Analytics providers
  • Payment processors
  • Marketing partners

3. AI Processing and Data Handling

3.1 AI Service Integration

Our platform integrates OpenAI's GPT-4 technology ("AI Service") for:

  • Brand story creation
  • Website content generation
  • Marketing copy creation
  • Business descriptions
  • Content optimization

3.2 AI Data Transmission

When using our AI-powered features:

  • Your inputs are transmitted to OpenAI's servers
  • Processing occurs on OpenAI's infrastructure
  • Responses are generated in real-time
  • Data transmission is encrypted

3.3 AI Data Usage Limitations

We configure our AI integration to:

  • Not store your inputs for OpenAI's model training
  • Process data only for immediate response generation
  • Minimize exposure of sensitive information
  • Delete inputs after response generation

3.4 AI Content Guidelines

Do not submit to the AI Service:

  • Personal identifying information
  • Financial data
  • Health information
  • Customer data
  • Confidential business information
  • Trade secrets
  • Sensitive intellectual property

4. How We Use Your Information

4.1 Service Provision

  • Creating and manage your account
  • Building and hosting your website
  • Processing payments
  • Providing customer support
  • Generating AI-powered content
  • Sending service notifications

4.2 Service Improvement

  • Analyzing usage patterns
  • Debugging and optimization
  • Feature development
  • Performance monitoring
  • Security enhancement
  • AI response quality improvement

4.3 Communications

  • Service updates and announcements
  • Marketing communications (with consent)
  • Responding to your requests
  • Support communications

5. Information Sharing

5.1 Service Providers

We share information with trusted service providers:

  • Website hosting (Amazon Web Services)
  • Payment processing (Stripe)
  • CMS services (Duda)
  • AI processing (OpenAI)
  • Analytics services
  • Customer support tools

5.2 Legal Requirements

We may disclose information:

  • To comply with laws
  • To respond to legal requests
  • To protect our rights
  • To prevent fraud or abuse

5.3 Business Transfers

Information may be transferred as part of a:

  • Merger
  • Acquisition
  • Sale of assets
  • Bankruptcy proceeding

6. Data Retention

6.1 Active Accounts

  • Account data is retained while the account is active
  • Regular backups maintained for 30 days
  • Weekly backups retained for 90 days
  • AI inputs deleted after processing

6.2 Terminated Accounts

  • Account data is retained for 90 days post-termination
  • Backup data purged per retention schedule
  • AI-generated content removed
  • Certain data retained as required by law

7. Data Security

7.1 Security Measures

We implement industry-standard security measures:

  • Encryption in transit and at rest
  • Access controls and authentication
  • Regular security assessments
  • Network monitoring
  • Employee training
  • AI data handling protocols

7.2 Data Breach Procedures

In the event of a data breach: we will:

  • Notify affected users promptly
  • Investigate the incident
  • Take remedial measures
  • Comply with notification laws

8. Your Privacy Rights

8.1 Access and Control

You have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Request deletion of your data
  • Export your data
  • Control AI data processing
  • Opt-out of marketing communications

[Sections 9-13 continue with standard privacy policy elements...]

14. AI-Specific Rights and Responsibilities

14.1 AI Output Rights

Users understand that:

  • AI-generated content is licensed, not owned
  • Multiple users may receive similar outputs
  • No guarantee of uniqueness is provided
  • Content requires human review
  • Control AI data processing
  • Usage rights require active subscription

14.2 AI Data Processing

Users acknowledge that:

  • AI processing occurs on OpenAI's servers
  • Data handling follows OpenAI's practices
  • Responses are generated automatically
  • Results may vary in quality and accuracy

15. Contact Information

14.1 AI Output Rights

15. Contact Information:

  • Email: privacy@mybuildr.co
  • Mail: 48 Webb Circle, Haliburton, Ontario K0M1S0, Canada
  • Support: support@mybuildr.co

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